Help center
Documentation.
Short, concrete guides written from the product itself — real button names, no filler.
- Guides
- 21
- Topics
- 5
- Written for
- Admins
- Updated
- 23 Aug 2026
Getting started
7 guides- Pair a tablet deviceCreate a pairing code in the admin workspace and type it into the tablet to turn it into a check-in kiosk.
- Add employeesAdd hosts one at a time or import a whole staff list from a CSV or Excel file.
- Set up an officeCreate a location, set its local defaults and prepare it for visitors, devices and emergencies.
- Set up clinic or host-free check-inLet patients or guests check themselves in without picking a host — ideal for clinics, practices and open receptions.
- Design a kiosk flowChoose a template, configure the visitor journey and adjust every page without changing a live kiosk until you push it to screens.
- Set up your brandingSet the organization name, logo variants, colors and typeface inherited by kiosks and emails.
- Manage admin accessInvite administrators, choose the right access level and remove access when responsibilities change.
Notifications
5 guides- Connect SlackInstall the Just Arrived Slack app so hosts get an arrival DM the moment their visitor checks in.
- Connect Microsoft TeamsDeliver arrival DMs in Teams with quick-reply buttons through the standard Just Arrived Teams app.
- Connect Google ChatDeliver arrival DMs in Google Chat — installed from the Google Workspace Marketplace and matched to hosts by their Google-verified email.
- Connect DiscordArrival DMs over Discord for teams that live there — each host adds their Discord user ID to their profile.
- Post arrivals to a channelAdd a shared Slack, Teams, Discord or Google Chat feed for arrivals and evacuation updates.
Displays & visits
5 guides- Reception displaysTurn any screen into a free reception display — a visitor-facing welcome board or an internal stats screen, with twenty built-in templates.
- Pre-registration and invitesInvite expected guests ahead of time so their kiosk check-in takes seconds.
- Enable QR check-inLet visitors check in on their own phones, then download or print the office QR poster.
- Manage the visitor logFind visits, see notification and consent details, check people out, export records and erase personal data.
- Visitor agreements and host repliesAdd an NDA or safety agreement, configure visitor reasons and choose the one-tap replies hosts can send.
Safety & data
3 guides- Evacuation and roll callTrigger an evacuation or drill, alert everyone on site, and run the live roll call until every person is accounted for.
- Read the audit logSee which administrator changed settings, access, devices, billing or sensitive records and when it happened.
- Visitor data and GDPRHow retention, automatic anonymization, export and deletion work — and where the data processing agreement lives.