Setup guide

Pair a tablet device.

Turn an iPad or Android tablet into a Just Arrived kiosk with a pairing code.

Category
Getting started
For
Admins
Updated
22 September 2026

A kiosk is any tablet with a modern browser — Safari on Apple tablets, Chrome on Android. Install the Just Arrived kiosk app from the App Store (iPad) or Google Play (Android), or open justarrived.io/kiosk in the tablet's browser. Both pair to your office with the same eight-character code.

Create the pairing code

  1. In the admin workspace, open Offices and pick the office the tablet belongs to.
  2. Open the Devices tab and choose Add a device.
  3. Give the screen a name (for example Reception left), keep the type on Check-in kiosk and press Create code.
  4. The code appears under Pairing codes in the format XXXX-XXXX. Unused codes expire on their own.

Type it into the tablet

  1. On the tablet, open the Just Arrived app (or justarrived.io/kiosk in the browser).
  2. The screen asks for a pairing code. Type the eight characters — dashes and case don't matter.
  3. Within a few seconds the tablet switches to the check-in screen for that office.

Once paired, the tablet remembers its office even across restarts and browser reloads — you only pair a device once.

For a lobby setup we recommend enabling Guided Access (Apple tablets) or kiosk mode (Android) so visitors can't leave the check-in screen, and setting the screen to never sleep while plugged in. The app handles screen-awake and reconnection for you; in a browser, add the page to the home screen and disable auto-lock.

No spare tablet? Turn on QR check-in from the office’s QR check-in card and print the poster — visitors check in on their own phones. It bills as one device for that office, the same as a kiosk would.
If a tablet keeps showing the pairing screen after you entered the code, the code was never submitted or the device was revoked. Create a fresh code and try again. To retire a tablet, use Revoke on its card in the Devices tab.

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